As part of the requirements for our digital bank license, we must adhere to a total deposit cap during the initial stages of our operations. Hence on rare occasions, you may not be able to receive incoming transactions temporarily. You or your sender may try again later. We apologise for any inconvenience caused.
Rest assured that you will still be able to receive daily interest on your deposit balances and perform outgoing transactions. Your deposits are also insured up to S$100k by SDIC.
Our 24/7 Customer Service Team is here for you if you have any questions!